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Please read our Warranty policy

WARRANTY POLICY

Article By: Advan/ 05 Mar 2010
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ADVANCE DIGITALS. ("Vandisk") warrants to the original end user customer of its products specified below that its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, Vandisk will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials.

 

Repaired parts or replacement products will be provided by Advance on an exchange basis, and will be either new or recertified. All recertified products have been tested to ensure that they are functionally equivalent to new products. If Advance is unable to repair the product, so it will be replace with similar product at the time the warranty claim is made.

 

Duration of Warranty

 

Lifetime Warranty:†

The following Advance Vandisk products are covered by this warranty for the life of the product

 

Scope of warranty:

 

Warranty terms only cover the hardware itself. Software contained in the product including pre-installed contents and contents stored by consumers (video, photos and other data, etc.) is not covered by the warranty. Consumers must make a backup before senting in their defective product for repair, or it will be erased once is sent.

 

Repair warranty:

 

Repair service at no cost : A flash memory product that has any defect attributable to product design or material problems, provided that there is no exterior damage.

 

Exclusions to Warranty Coverage :

 

  • This warranty does not cover any damage due to improper use; namely, no repair will be made for a broken or bending memory card/Flash disk, or a completely disassembled case, which is included in the criteria for scrapping.

 

  • Products determined by the service center (Vancare) to be counterfeit (not original products of Advance will not be eligible for repair.

 

  • Product warranty scoped only if the product still exist or in production flow.

 

  • Purchasing of the product must be from official dealer.